Parliament passes Consumer Protection Bill 2019

Parliament passes Consumer Protection Bill 2019
Parliament passes Consumer Protection Bill 2019

Parliament passes Consumer Protection Bill 2019

Parliament passed the Consumer Protection Bill 2019, which aims to protect the rights of consumers by establishing authorities for timely and effective administration and settlement of consumers’ disputes.

The Bill was passed by the Lok Sabha on 30th July, 2019 and was passed by Rajya Sabha through a voice vote.

The Bill will replace the more than three decades old Consumer Protection Act, 1986.

The bill, among other things, proposes setting up of a Central Consumer Protection Authority (CCPA) to promote, protect and enforce the rights of consumers as a class.

The Bill also envisages simplified dispute resolution process, has provision for Mediation and e-filing of cases. The Consumer will be able to file cases in the nearest commission under the jurisdiction of which he resides.

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