ICICI Bank launches banking services on WhatsApp | ICICI Banking in Social Media

ICICI Bank launches banking services on WhatsApp | ICICI Bank in Social Media

ICICI Bank launches banking services on WhatsApp | ICICI Banking in Social Media

ICICI Banking in Social Media: ICICI Bank announced the launch of banking services on WhatsApp to enable its retail customers to undertake a slew of banking requirements from their home at a time when they are advised to stay indoors in the wake of the nationwide lockdown to fight against corona virus (COVID-19) pandemic.

Using the service on WhatsApp, retail customers can check their Account balance, Last 3 transactions, Credit Card Limit, Block /Unblock the card, get details of  the pre-approved loan offers & also enquire about the travel, dining, shopping, discounts and more offers around the customers.

Also Read: Merger of 10 Public Sector Banks PSBs into 4 to come into force from April 1: RBI

ICICI Bank savings account customer who is also Track the delivery status of the Debit Card, Credit Card, Cheque Book and Passbook, Check nearby ICICI Bank ATMs & branches.

How to start this service instantly: Step by Step

1. Save number and say ‘Hi’: The customer simply needs to save ICICI Bank’s verified WhatsApp profile number, 9324953001, to his/her ‘contacts’ on the mobile phone and send <Hi> to this number from his/her mobile number which is registered with the Bank. The Bank will respond with a list of services available
2. Type keyword for service: From the list of services, type the keyword of the service required (keywords are highlighted in the conversation for easy recognition), example : <Balance>, <Block> etc. The service is carried out and displayed instantly.

Here is the list of ICICI banking and other services available on WhatsApp: Banking services and its keywords

1. Check account balance: Type any keyword like <balance>, <bal>, <ac bal> among others
2. View last three transactions: Type <transaction>, <stmt>, <history> among others
3. Get outstanding balance and view available credit limit of credit card: Type <limit>, <cc limit>, <cc balance> among others
4. Block/Unblock credit and debit card instantly: Type <block>, <lost my card>, <unblock> among others
5. View details of available pre-approved instant loans: Type <loan>, <home loan>, <personal loan>, <instant loans> among others
6. View nearest ICICI Bank ATM and branch: Type <ATM> , <branch> among others
7. Check available nearby offers on travel, dining, shopping: Type <offer>, <discounts> among others.|(input:ICICI Bank)