ICICI Bank launches banking services on WhatsApp | ICICI Banking in Social Media

ICICI Bank launches banking services on WhatsApp | ICICI Bank in Social Media
ICICI Bank launches banking services on WhatsApp | ICICI Bank in Social Media

ICICI Bank launches banking services on WhatsApp | ICICI Banking in Social Media

ICICI Banking in Social Media: ICICI Bank announced the launch of banking services on WhatsApp to enable its retail customers to undertake a slew of banking requirements from their home at a time when they are advised to stay indoors in the wake of the nationwide lockdown to fight against corona virus (COVID-19) pandemic.

Using the service on WhatsApp, retail customers can check their Account balance, Last 3 transactions, Credit Card Limit, Block /Unblock the card, get details of  the pre-approved loan offers & also enquire about the travel, dining, shopping, discounts and more offers around the customers.
ICICI Bank savings account customer who is also Track the delivery status of the Debit Card, Credit Card, Cheque Book and Passbook, Check nearby ICICI Bank ATMs & branches.

How to start this service instantly: Step by Step

  1. Save number and say ‘Hi’: The customer simply needs to save ICICI Bank’s verified WhatsApp profile number, 9324953001, to his/her ‘contacts’ on the mobile phone and send <Hi> to this number from his/her mobile number which is registered with the Bank. The Bank will respond with a list of services available
  2. Type keyword for service: From the list of services, type the keyword of the service required (keywords are highlighted in the conversation for easy recognition), example : <Balance>, <Block> etc. The service is carried out and displayed instantly.

Here is the list of ICICI banking and other services available on WhatsApp: Banking services and its keywords

  1. Check account balance: Type any keyword like <balance>, <bal>, <ac bal> among others
  2. View last three transactions: Type <transaction>, <stmt>, <history> among others
  3. Get outstanding balance and view available credit limit of credit card: Type <limit>, <cc limit>, <cc balance> among others
  4. Block/Unblock credit and debit card instantly: Type <block>, <lost my card>, <unblock> among others
  5. View details of available pre-approved instant loans: Type <loan>, <home loan>, <personal loan>, <instant loans> among others
  6. View nearest ICICI Bank ATM and branch: Type <ATM> , <branch> among others
  7. Check available nearby offers on travel, dining, shopping: Type <offer>, <discounts> among others.|(input:ICICI Bank)

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